WE ARE HERE FOR YOU

In these unprecedented times, you can continue to count on the Bank of Stockton.  We’ve survived recessions, depressions, economic downturns and uncertainties throughout our 153 year history, and will weather this storm together.  We’re here to help our customers.  Continue to check this page of communication from us, as we will continually share news and new products that may help you during this difficult time. 

Our Lobbies are OPEN!

We have returned to normal banking hours for our lobby, drive up and walk up.
Lobby Monday-Thursday 9-5 and Friday 9-6. 
Drive Up and Walk Up Monday-Thursday 8:30-5 and Friday 8:30-6.

UPDATE on SBA PPP Loan Forgiveness Application Process

Bank of Stockton has partnered with Sageworks to provide an online portal to allow our PPP customers to securely submit information and documentation for loan forgiveness. We have already reached out to our PPP customers whose loans were larger than $150,000 with an email that explained next steps in building their online profile to begin the forgiveness process with the SBA, and will begin processing when the SBA Forgiveness Portal opens up on August 14. For our customers whose PPP loans were less than $150,000, we will be in contact with you via email at a later date. There is a movement in Congress to streamline the process and we anticipate this to be favorable to the smaller PPP credits. Rest assured, we have your information and will be in contact with you!  Continue to check the SBA website to stay up to date! Our “PPP Forgiveness Task Force” can be reached at 209-929-1684 or 209-929-1685 if you have any questions at this time.

Mortgage Assistance Program

If you are experiencing a hardship, such as job loss, income reduction, or sickness due to COVID-19 and you are no longer able to make your mortgage payment, please complete our MORTGAGE LOAN ASSISTANCE APPLICATION which can be faxed to 209-929-1223, or dropped off at one of our branches, or mailed to us at Bank of Stockton, Mortgage Loan Assistance, C/O Special Assets Department, P.O. Box 1110, Stockton, CA  95201. If you need help completing this application, please contact us at 1-877-929-1702.  Once we receive your application, we will contact you within 5 business days to acknowledge receipt and let you know if you need to send us additional documents.

Auto Loan or Consumer Loan Deferment Assistance  

Call 209-929-1226

Personal Loan Needs

If you need a personal loan to help you get through this difficult time, and are a deposit customer of our bank, we will help you.  Call your Branch (numbers listed below).

Reach your Bank of Stockton Branch 

Reach our Customer Service Center 7am-7pm M-F

Call 209-929-1600 and they will direct you. 

Remote ways to bank

We have a number of ways to transact banking remote:  Mobile Banking App with remote deposit and transfer features; Online Banking with transfer features and Zelle® where you can make person-to-person payments; Access 24, our telephone banking line, where you can check balances and transfer funds 24 hours a day by calling 800-399-2265 or 209-929-1200; and Cash Management Services with remote deposit for businesses. 

Beware of COVID-19 Scams

Use extra diligence to keep your personal information safe.  NEVER provide your account numbers or personal information to anyone.  Click Here to see the latest tips from the American Bankers Association and the California Department of Business Oversight on COVID-19 scams