WE ARE HERE FOR YOU

In these unprecedented times, you can continue to count on the Bank of Stockton.  We’ve survived recessions, depressions, economic downturns and uncertainties throughout our 153 year history, and will weather this storm together.  We’re here to help our customers.  Continue to check this page of communication from us, as we will continually share news and new products that may help you during this difficult time. 

Returning to Normal Banking Hours with Lobby Metering

Beginning May 26, we are returning to normal banking hours for our lobby, drive up and walk up.
Lobby will be METERED AT ENTRANCE Monday-Thursday 9-5 and Friday 9-6. 
Drive Up and Walk Up Monday-Thursday 8:30-5 and Friday 8:30-6.

UPDATE on SBA PPP Loan Forgiveness Application Process

Bank of Stockton has partnered with Sageworks to provide an online portal to allow our PPP customers to securely submit information and documentation for loan forgiveness. We will be reaching out to our PPP customers in the next few weeks with an email that explains next steps in building your online profile to begin the forgiveness process with the SBA. At this time, continue to check the SBA website weekly to stay up to date, since the SBA is continuing to make changes.

Additionally, Bank of Stockton has created a designated “PPP Forgiveness Task Force” of our bankers who are available for questions on the PPP forgiveness process by calling 209-929-1684 or 209-929-1685.

Mortgage Assistance Program

If you are experiencing a hardship, such as job loss, income reduction, or sickness due to COVID-19 and you are no longer able to make your mortgage payment, please complete our MORTGAGE LOAN ASSISTANCE APPLICATION which can be faxed to 209-929-1223, or dropped off at one of our branches, or mailed to us at Bank of Stockton, Mortgage Loan Assistance, C/O Special Assets Department, P.O. Box 1110, Stockton, CA  95201. If you need help completing this application, please contact us at 1-877-929-1702.  Once we receive your application, we will contact you within 5 business days to acknowledge receipt and let you know if you need to send us additional documents.

Auto Loan or Consumer Loan Deferment Assistance  

Call 209-929-1226

Personal Loan Needs

If you need a personal loan to help you get through this difficult time, and are a deposit customer of our bank, we will help you.  Call your Branch (numbers listed below).

Reach your Bank of Stockton Branch 

Reach our Customer Service Center 7am-7pm M-F

Call 209-929-1600 and they will direct you. 

Remote ways to bank

We have a number of ways to transact banking remote:  Mobile Banking App with remote deposit and transfer features; Online Banking with transfer features and Zelle® where you can make person-to-person payments; Access 24, our telephone banking line, where you can check balances and transfer funds 24 hours a day by calling 800-399-2265 or 209-929-1200; and Cash Management Services with remote deposit for businesses. 

Beware of COVID-19 Scams

Use extra diligence to keep your personal information safe.  NEVER provide your account numbers or personal information to anyone.  Click Here to see the latest tips from the American Bankers Association and the California Department of Business Oversight on COVID-19 scams